About Us - Our Customer Service

We are aware that solicitors and their clients will judge our service on three criteria – Communication, Communication and Communication and as a result our entire strategy is based on delivering the highest levels of client care.

At Your Conveyancer we pride ourselves on delivering the highest levels of customer service. Our reputation is built on the fact that we understand not only how important it is to progress matters through to completion as quickly as possible but also how important it is to communicate with all of those involved throughout. Communication with solicitors and their clients is at the core of our strategy in delivering a process that is seamless and efficient.

We offer the following services to ensure that solicitors and their clients are always kept informed:

• Access to our secure Solicitors Conveyancing Services site
• Dedicated Help Desk
• Real time online case tracking 24/7
• Automated emails + text messages at key stages
• Online Management Information and reports available 24/7